Trust centre · Pre-release
Trust centre
Where AxForge runs, what we keep, who touches traffic, and how to verify each claim. The summary is one table; the detail is one click away. What is not finished yet is labeled as such.
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Service status: pre-release — API keys are allocated from the waiting list; there is no self-serve signup.
The short version
AxForge in one table
| Question | Answer |
|---|---|
| Who operates the service | AxForge — operations and inference hardware in Sweden. The contracting legal entity's registration details will be published on the legal notice before the first commercial contract. |
| Service status | Pre-release. API keys are allocated from the waiting list; there is no self-serve signup. |
| Where processing happens | eu-se-1 · Stockholm and eu-es-1 · Málaga. More EU regions — in deployment. Detail: data residency & sovereignty. |
| Outside-EEA processing | None — no outside-EEA processing, no outside-EEA failover. If all EEA capacity is unavailable, requests queue or fail — they are never routed outside the EEA. |
| Prompts & completions | Memory-only; discarded when the request completes. Never written to disk, logged or retained. Detail: retention & deletion. |
| Training on customer data | Never. |
| Served models | Model identity is returned on every API response. Catalogue: models; policy: model transparency. |
| Subprocessors | Two: Hetzner Online GmbH (Germany — EEA edge) and Atom9 (Sweden — console login). Full list: subprocessor register. |
| Security contact | hello@axforge.ai — one operational mailbox today for operational, privacy and security matters. Dedicated security@ and privacy@ aliases arrive at launch. How to report: incidents & reporting. |
In detail
Every trust and legal page
Data residency & sovereignty
Security
Retention & deletion
Incidents & reporting
Subprocessor register
Model transparency
Privacy policy
Terms of service
Data Processing Agreement (draft)
Acceptable use
Cookies
Legal notice
Trust manifest (JSON)
Version 0.1 (launch draft) · Effective 2026-08-26
- 2026-08-26 — first published version of this page.