Trust centre · Pre-release

Trust centre

Where AxForge runs, what we keep, who touches traffic, and how to verify each claim. The summary is one table; the detail is one click away. What is not finished yet is labeled as such.

eu-se-1 · Stockholm eu-es-1 · Málaga More EU regions — in deployment
Get an API key Talk to an engineer Service status: pre-release — API keys are allocated from the waiting list; there is no self-serve signup.

The short version

AxForge in one table

QuestionAnswer
Who operates the serviceAxForge — operations and inference hardware in Sweden. The contracting legal entity's registration details will be published on the legal notice before the first commercial contract.
Service statusPre-release. API keys are allocated from the waiting list; there is no self-serve signup.
Where processing happenseu-se-1 · Stockholm and eu-es-1 · Málaga. More EU regions — in deployment. Detail: data residency & sovereignty.
Outside-EEA processingNone — no outside-EEA processing, no outside-EEA failover. If all EEA capacity is unavailable, requests queue or fail — they are never routed outside the EEA.
Prompts & completionsMemory-only; discarded when the request completes. Never written to disk, logged or retained. Detail: retention & deletion.
Training on customer dataNever.
Served modelsModel identity is returned on every API response. Catalogue: models; policy: model transparency.
SubprocessorsTwo: Hetzner Online GmbH (Germany — EEA edge) and Atom9 (Sweden — console login). Full list: subprocessor register.
Security contacthello@axforge.ai — one operational mailbox today for operational, privacy and security matters. Dedicated security@ and privacy@ aliases arrive at launch. How to report: incidents & reporting.
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